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Privacy Policy

April 22, 2023 by goldcrestapartments

At Goldcrest Apartments, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services. By accessing our website or providing your information to us, you consent to the practices described in this policy.


Information we collect

We may collect various types of personal information from you, including but not limited to:


Contact Information

Name, address, email address, phone number, and other contact details.


Booking Information

Details of your reservations, including check-in and check-out dates, room preferences, and special requests.


Payment Information

Credit card details or other payment information necessary for processing reservations or payments.


Guest Profile 

Information you voluntarily provide about your preferences, interests, and experiences during your stay with us.


Website Usage Data

Non-personal information such as your IP address, browser type, operating system, referring URLs, and pages visited on our website.


Communication Data

Records of your communication with us, including emails, messages, and customer support inquiries.


How We Use Your Information?

We may use your personal information for the following purposes:


Processing Reservations

To facilitate and manage your bookings and communicate with you about your stay.


Improving Services

To enhance our services, understand guest preferences, and customize the guest experience.


Marketing Communication

With your consent, we may send promotional offers, newsletters, and other marketing materials.


Customer Support

To respond to your inquiries, provide support, and address any issues you may encounter.


Legal Compliance

To comply with applicable laws, regulations, and legal processes.


Data Sharing and Disclosure

We may share your personal information with third parties under the following circumstances:


Service Providers

We may engage third-party service providers to assist with various aspects of our operations, such as payment processing, customer service, and marketing.


Legal Requirements

We may share information when required by law, court order, or government authorities.


Business Transactions 

In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.



We may share your data with your explicit consent for specific purposes.


Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your preferences regarding cookies through your browser settings.


Data Security

We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage can be guaranteed to be 100% secure.


Your Rights

You have the right to access, update, correct, or delete your personal information held by us. To exercise these rights or make inquiries about your data, please contact us using the information provided in this Privacy Policy.


Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on our website and update the effective date accordingly.


For any questions or concerns about this Privacy Policy or our data practices navigate to Contact Us.


Suite #5 40 King Street, Scotia Plaza, Toronto – Ontario


By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.


Who we are?

Our website address is:



If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.



If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.



If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.


When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.


If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.


Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.


These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with?

If you request a password reset, your IP address will be included in the reset email.


How long we retain your data?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.


For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.


What rights you have over your data If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.



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